Shipping policy

Thank you for shopping with EverMart. We are committed to delivering your orders quickly and safely.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times:

• Major Cities: 3–5 business days

• Other Areas: 5–7 business days
  

Delivery times may vary due to weather conditions, courier delays, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. Promotional offers such as free shipping may be available from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable) so you can track your package.

Delivery Issues

Please ensure that your shipping address and contact information are accurate. EVERMART is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Lost Packages

If your order arrives damaged or if you believe your package has been lost during transit, please contact our customer support team within 48 hours of receiving the shipment notification.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.

Thank you for choosing EVERMART.